Returns Policy
- If your product is damaged, defective, incorrect, or incomplete at the time of delivery, please raise a return request on drinkcan website. Return request must be raised within 5-7 Working days for items from the date of delivery and we'll refund you within 5-7 Working days.
- For electronic appliances related issues after usage or after the return policy period, please check if the product is covered under seller warranty or brand warranty.
- For selected categories, we accept a change of mind. Please refer to the section below on Return Policy per Category for more information.
Valid reasons to return an item
- Delivered product is damaged (i.e., physically destroyed or broken) / defective (e.g., unable to switch on)
- Delivered product is incomplete (i.e., has missing items and/or accessories).
- Delivered product is incorrect (i.e., wrong product/size/colour, fake item, or expired)
- Delivered product is does not match product description or picture (i.e. product not as advertised)
- Delivered product does not fit. (i.e., size is unsuitable)
